Check-in at Hotel Zelený Potok is available from 14:30 to 20:00. On the day of departure, please check out by 10:00. If you are planning to arrive later, please contact reception in advance.

Reception is open daily from 08:00 to 20:00. You can reach us by phone on +420 778 006 010 or by email at hotel@zelenypotok.cz.

You can easily book your stay through the booking system on our website. Simply select your arrival and departure dates, choose an available room and complete your booking. Once your booking is confirmed, you will receive an email with all the essential information.

Online bookings are paid for in advance through the secure GoPay payment gateway. You can pay using supported payment cards and other available payment methods. Payments are accepted in Czech koruna (CZK) and euros (EUR).

Yes. If you need to change your dates or other booking details, please contact reception at least 48 hours before your scheduled arrival. Cancellation options and any cancellation fees are subject to the terms and conditions of your booking. Cancellation requests must be sent by email to hotel@zelenypotok.cz.

Yes, guests of Hotel Zelený Potok can park directly at the hotel. Parking is available from 14:30 on the day of arrival.

Parking at the hotel is free of charge from 1 April to 30 November. During the winter season, from 1 December to 31 March, parking costs CZK 250 per night. If you have booked a stay package that includes parking, the parking terms of that package apply.

There is no need to reserve a parking space during the free parking period from 1 April to 30 November.

Our hotel offers several categories of modern rooms and suites. You can choose from Ultra Economy, Economy and Standard rooms, Deluxe Suites, Deluxe Suites with Balcony and spacious Superior Suites. Each category differs in size, layout and amenities.

Yes, the hotel offers rooms and suites with equipped kitchenettes, allowing you to prepare snacks or simple meals during your stay. The facilities provided may vary depending on the room category you choose.

Yes, the hotel offers Wi-Fi internet access, so you can stay in touch with loved ones, plan your trips or take care of any essential work.

Yes, the rooms are equipped with Smart TVs. After a day in the mountains, you can relax with your favourite programme or film.

Yes, you can choose a Deluxe Suite with Balcony, where you can enjoy the surrounding mountain scenery and nature.

The hotel also offers spacious suites with separate living areas and sofa beds, which can be a good choice for a family stay. For larger families, the Superior Suite has two double beds and a sofa bed. Please check the occupancy of your chosen room when booking.

Hotel Zelený Potok offers accommodation with breakfast. You can find full details of the services included in the price under your chosen room or stay package in the booking system.

The hotel has its own restaurant area, but the restaurant is currently closed. During your stay, we therefore recommend using nearby dining options or the kitchenette in your room.

Yes, rooms and suites with equipped kitchenettes allow you to prepare your own meals. This is particularly convenient for longer stays or if you prefer flexible dining arrangements.

Hotel Zelený Potok is located in Pec pod Sněžkou, right next to SkiResort ČERNÁ HORA – PEC. The ski area is just a few steps away across the road, so you do not have to travel far to enjoy winter activities.

Yes, the hotel has a ski storage room with heated, lockable storage compartments for skis, ski boots and other ski equipment. You can conveniently store your equipment after returning from the slopes.

Absolutely. Pec pod Sněžkou is an ideal starting point for hiking, mountain excursions and exploring the Krkonoše Mountains. Hotel Zelený Potok offers a comfortable base for active holidays and relaxing breaks in nature all year round.

Yes, thanks to its location in Pec pod Sněžkou, the hotel is a convenient starting point for trips to the highest mountain in the Czech Republic. You can follow the nearby hiking trails or take the cable car to Sněžka, depending on its operating status and the weather.

Yes, Hotel Zelený Potok has club and lounge spaces that can be used for gatherings with friends or business meetings by prior arrangement with the hotel staff.

Bathrooms in the first-floor rooms are equipped with spacious showers with grab rails and seats. If you have specific accessibility requirements, we recommend contacting reception before booking to check whether a particular room is suitable for your needs.

The hotel is located at Pec pod Sněžkou 349, 542 21 Pec pod Sněžkou, in the heart of the Krkonoše Mountains. Its location makes it a great base for winter skiing holidays, summer hiking and relaxing mountain breaks.

We will be happy to answer your questions about reservations, rooms and hotel services. Contact us by phone on +420 778 006 010 or by email at hotel@zelenypotok.cz. Reception is open from 08:00 to 20:00.